Samsung Electronics Australia is excited to announce the opening of its inaugural Samsung Customer Service Store in Macquarie Centre, Sydney, NSW. This state-of-the-art facility showcases the latest technology and innovations from Samsung, alongside offering unparalleled customer service and an immersive shopping experience.
At the heart of the store lies the concept of "Innovation Discovery," where products and services within Samsung's diverse portfolio are redefined, to spark curiosity and reaffirm leadership in product innovation. Also unique to the concept store are self-discovery zones, showcasing a taste of the diverse Samsung connected ecosystem, curated with customer centricity at the core.
Samsung is committed to delivering exceptional customer service, supported in store through Consultation Lounges e equipped with advanced diagnostic tools to troubleshoot and provide timely support when needed. To minimize device downtime, offsite repairs are offered and backed by an authorized service centre., with the aim to provide a seamless customer journey with Samsung. The Samsung Customer Service Store in Macquarie Centre is located at Level 4, near Optus.